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Transitioning Functional End Users from Add-In to Smart View - A Change Management Study

Topic: Kscope14 Recordings

Owner: Sarah Craynon Zumbrum

Date: 2014-07-01

Subtopic: BI/EPM Reporting

As Oracle has ceased support for the Add-In and is set on Smart View, the biggest challenge does not normally come from IT, but rather the functional end users. The questions are usually these: Do we *have* to switch to Smart View? Will my spreadsheets need to be updated? Will it be harder to get data? Are you SURE we have to migrate? This session will review change management for the functional set of users to make their transition easier for them, as well as for IT. These lessons are derived from actual change management engagements and include what worked and what didn't so that the right mix of training can be presented to the end users.

Download File SZumbrum.TransitioningFunctional.presentation.pdf

Download File Transitioning Functional End Users-Reporting.mp4

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